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Managing Difficult Behaviours in the Workplace
We’ve all encountered difficult or challenging behaviours in the workplace. Perhaps we have observed difficult behaviour demonstrated by our colleagues, perhaps our boss, or perhaps….even from ourselves at times if we are completely honest.
Negativity in the workplace can have very damaging effects on morale and productivity.
Below is a list of some negative behaviour “types” which can show up in the workplace. Do any of these sound familiar to you?
1. The Resisters--They resist anything different
2. The Wobbler —They are constantly shifting moods and expect others to adjust to them
3. The Gossipers--They spread rumors
4. The Blamers—They are constantly blaming others
5. The Victims—They believe people are out to get them
6. The Stickers- They can’t let go, even things that happened years ago
7. The Pessimists--They always expect the worst-case scenario
8. The Exploders—They will blow over the slightest provocation
9. The Complainers—They feel everything is wrong or will soon go wrong
10. The Self-Absorbed--They are constantly grabbing credit or attention
Can you think of any others?
Strategies for Dealing with Difficult Behaviours
These are just some (not all!) difficult behaviours and potential strategies for dealing with them:
- Aggressive or Hostile
- Talks over people
- Uses intimidation
Know it All
Blames and Accuses Others
Always expressing negativity
- Blames their problems on others
- Fails to take responsibility
- Takes a disempowered perspective.
- Always wanting to help others with their workload
- Struggles to say no and ends up falling behind on their own work
- Doesn’t say much at all and keeps to themselves.
- Finds it difficult to express themselves
Data supported by © Workers Assistance Program, Inc. 2005
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